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CONTACT US SHARE YOUR EXPERIENCE TRACK YOUR ORDER COUNTRIES WE SHIP TO WHO WE ARE
 

 RETURN POLICY


All products may be returned for a full refund for any shipment and for any reason within 30 days of receipt. PROVIDING THAT THE RETURNED PRODUCTS IS LIMITED TO UN-OPENED ITEMS. ALL OTHER ITEMS RETURNED MUST BE IN NEW, UNUSED CONDITION AS WELL, WITH ALL ORIGINAL PACKAGING MATERIALS. We do not sell used products and will not accept a product with any indication that the product was used or mishandled. In such cases the product will be returned to the purchaser. (Bulk and wholesale orders may not be returned. All other returns Are Subject To A 20% Restocking Charge. Products received damaged will be exchanged with proof of damage And Or An Insurance Claim Will Be Filed For Insured Articles will be paid at time of settlement.

PLEASE NOTE ALL BULK ITEMS ARE NOT
RETURNABLE WITHOUT EXCEPTION


MacaPeru.com c/o A HEALTHY ALTERNATIVE, LLC will refund the purchase price of the products returned within the time and manner stated above, LESS ORIGINAL SHIPPING AND HANDLING CHARGES. If a credit card was used, the original credit card number will be credited. If payment was made by check, we will issue an official company check.


NOTE:
YOU MUST REQUEST A "RETURN MERCHANDISE AUTHORIZATION (RMA)" NUMBER FROM AHEALTHYA@aol.com BEFORE RETURNING ANY PRODUCT. WE WILL NOT ACCEPT ANY RETURNS WITHOUT AN RMA NUMBER. THE RMA NUMBER MUST BE WRITTEN ON YOUR RETURNED PACKAGE. AN E-MAIL WITH INSTRUCTIONS WILL BE ISSUED. ANY PRODUCT RETURNED WITHOUT AN RMA # WILL BE REFUSED. ANY RETURNED PRODUCTS SHOULD INCLUDE A COPY OF THE ORIGINAL INVOICE AND SHOULD BE SENT TO THE ADDRESS BELOW.


UNDELIVERABLE ORDERS:
PRODUCTS RETUNED BECAUSE THEY WERE NOT PERMITTED IN YOUR COUNTRY, RETURNED BECAUSE YOU DID NOT ACCEPT DELIVERY OR WERE NOT HOME AFTER SEVERAL DELIVERY NOTICES IS YOUR RESPONSIBILITY, WE WILL REFUND THE ENTIRE PURCHASE PRICE LESS ORIGINAL SHIPPING AND HANDLING CHARGES ONCE RECEIVED BACK BY US. A RETURN RESTOCKING FEE OF 20% WILL BE DEDUCTED. PRODUCTS STOLEN, DAMAGED OR REMOVED FROM THE ORIGINAL SHIPPING BOX WILL BE DEDUCTED FROM THE FINAL CREDIT DUE YOU. IF YOUR ORDER WAS INSURED YOU WILL BE CREDITED FOR LOSS. FOREIGN ORDERS WHICH ARE DETAINED OR CONFISCATED BY CUSTOMS ARE NOT SUBJECT FOR REFUND. 


DAMAGES:
IF YOU RECEIVE ANY MERCHANDISE THAT WAS DAMAGED DURING SHIPPING, YOU MUST PHONE (888) 850-9110, (M-F 10:00AM to 6:00PM EST) WITHIN 24 HOURS AFTER YOUR RECEIPT OF SHIPMENT. OR CONTACT US BY E-MAIL AT MACAFROMPERU@AOL.COM (ALLOW 48 HOURS FOR A REPLY). WE WILL THEN CONTACT THE SHIPPING COMPANY FOR VISUAL INSPECTION OF THE MERCHANDISE AND BOX. WE WILL ISSUE YOU A FULL CREDIT FOR THE AMOUNT OF ANY CONFIRMED DAMAGED MERCHANDISE.  

A HEALTHY ALTERNATIVE, LLC IS IN NO WAY RESPONSIBLE FOR DAMAGES THAT OCCUR AFTER YOUR ORDER HAS BEEN SHIPPED.


MacaPeru.com 
Customer Service
c/o  A HEALTHY ALTERNATIVE, LLC 
P O Box 6013 
LONG ISLAND CITY, NY 11106


PRODUCTS MUST BE SENT POSTAGE PREPAID TO A HEALTHY ALTERNATIVE, LLC.  WE ARE NOT RESPONSIBLE FOR ANY PRODUCT NOT RETURNED IN THE MANNER STATED ABOVE WITH RMA.

 

Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Copyright and disclaimer ©2003-2016 Macaperu.com All rights reserved.

Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.


Copyright © 2003-2016 Macaperu.com. All Rights Reserved.

P.O. Box 6013 Long Island City, New York 11106 USA